Thank you for visiting and shopping at Noble Robo Studio. This page describes the terms and conditions that constitute our Shipping Policy.
Unless otherwise noted, all orders are shipped from the United States.
Noble Robo Studio is a part-time endeavor. All orders are processed once per week, each Wednesday. Orders made on Wednesday will be processed the following Wednesday. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Noble Robo Studio ships the majority of orders via USPS Priority Mail. Alternative shipping services may be used depending on the nature of the order. Shipping charges for your order will be calculated and displayed at checkout.
USPS Priority Mail has a typical delivery time of 2 - 5 days for domestic packages. Delivery times to the rest of the world can vary dramatically, please allow a minimum of 6 - 8 weeks. Delivery delays can occasionally occur.
CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active typically within 24 hours.
CUSTOMS, DUTIES, AND TAXES
Noble Robo Studio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Noble Robo Studio is required by law to list accurate values on custom's declarations.
Noble Robo Studio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you would like to purchase insurance for your shipment please contact us prior to making your order for details.
Noble Robo Studio makes every effort to ship our products worldwide. However, we reserve the right to suspend shipping to any country, territory, state, or region without notice.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Noble Robo Studio ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Noble Robo Studio cannot ship large packages to P.O. Boxes. In such cases, an alternate shipping address may be requested.
RETURNS AND REFUNDS
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.